
Whether you have a question about sizing, shipping, or simply want to know more about the kaftan — we're here.
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Pre-orders ship within 4–6 weeks of order confirmation. This is because each kaftan is hand-embroidered to order. Once shipped, delivery via FedEx typically takes 3–7 business days depending on your location.
Yes — we ship to every country in the world via FedEx international. Shipping costs are calculated at checkout based on your destination. Please note that import duties and taxes may apply in some countries.
The kaftan is designed with a generous, flowing silhouette. We recommend referring to our size guide on the product page. If you are between sizes, we suggest sizing down. The kaftan is forgiving across a range of figures thanks to its relaxed cut.
We accept returns within 14 days of delivery for unworn, unwashed items with all original tags intact. To initiate a return, please email hello@hamptonskaftan.com with your order number. Exchanges are subject to availability.
Hand wash cold in a gentle detergent. Do not wring or tumble dry. Lay flat to dry in shade. Do not iron directly on embroidery. Dry cleaning is recommended for best long-term results.
Yes — absolutely. Each colourway is limited to exactly 200 hand-embroidered pieces. Once sold out, that colourway will never be reproduced. This is not a marketing tactic — it is a commitment to the craft and the artisans who make each piece.